Have you ever had to wait a long time to get help with an urgent problem?
Do you need a single point of contact who will deal with all IT support issues?
Get support when you need it 24 hours a day, 7 days a week. Our Helpdesk support includes:
Unlimited Telephone, Remote & On-site IT Support
It really is unlimited for a fixed price with no hidden costs! You can call and log any IT related queries or problems with our helpdesk. Many problems can be resolved over the phone and Purplepig IT use advanced technology that enables us to provide immediate remote assistance. These tools are used to operate our clients’ computers remotely, as if we were right in front of them. Use of remote tools also means on-site support technicians don’t get tied up and can be deployed quickly if required.
Directors' Home Computer Support
Purplepig IT appreciates that you may want to work from home from time to time and provide the same high level of support when you are working from home. We will arrange remote access to your office server and enable you to work seamlessly.
Microsoft Application Support
Purplepig IT is a Microsoft Certified partner and many of the team are Microsoft Certified Professionals, with years of experience working on core Microsoft products. We can help you to implement these applications as well as provide ongoing support, including upgrades and query resolution.
Sage 50 Accounts & Payroll Support
As a Sage 50 Business Partner, the team at Purplepig IT has a high level of expertise in both Sage 50 Accounts and Payroll applications, enabling us to quickly resolve issues and provide technical assistance.
Third Party Liaison: A Single Point of Contact
Dealing with multiple technology suppliers can mean that owners and managers of small businesses find themselves caught in the cross-fire when something goes wrong. Purplepig IT removes this misery by providing a single point of contact for all IT related issues. We take ownership of any problems and liaise with 3rd parties including Internet service providers, broadband suppliers, business application developers and telecoms vendors.