Do you waste time trying to sort out IT problems yourself?
Do onerous contracts and high priced fees prevent you seeking help?
Please read on .... we have a solution that will work symbiotically with your organisation.
Purplepig IT provides a customer focussed proactive service. Below are just a few of the reasons that clients choose to use Purplepig IT:
Save Time
Using our complete managed IT support services will save you having to sort out IT related issues and free your time up to focus on the areas of your business that you know best.
Save Money
Purplepig IT will help to save you money by ensuring you don’t invest in unsuitable equipment and avoid expensive emergency call out or repair fees. Outsourcing your IT support to Purplepig IT is almost certain to be a fraction of the cost of providing in-house IT support!
Reduce Downtime
Purplepig IT will monitor your IT systems to ensure smooth operations, take proactive preventative measures and should things go wrong, they will respond promptly and get things back up and running with the minimum impact to your business.
One Low Monthly Fixed Price
Purplepig IT will provide you with a fixed price quotation for full IT support, with no hidden extras. The price quoted will cover all advice sought, queries raised, remote support and on-site IT assistance. We do not limit the number of instances we will address in a month or the number of visits you can receive from an engineer.
No Onerous Contract
Purplepig IT aim to build long-term relationships with their clients and are so confident that you will be happy with the IT service we provide that we don't ask you to sign a long contract. We simply have a monthly rolling agreement; if you should wish to cancel or need to amend the level of service, we'll accommodate your needs, without penalty to you.
Retainer Accounts : our Unique Selling Point
Sometimes you may wonder what you are paying for when you sign off that IT bill. We have been offering clients a way to lodge a "retainer fee" with us . We support them remotely or vist clients premises as we would for a yearly contract.We then reduce the balance on their statement which they can top up or have refunded at any point . It provides a great way to sample our service offerings without committing to a contract immediately. The advantage of this way of supporting your IT is that you can see exactly where the IT support is needed within your organisation.
Flexible Approach
Purplepig IT provide a flexible hassle free service tailored to your needs. We provide engineers at your premises, remote fault diagnostics and resolution, telephone support and set response times to meet your needs. Purplepig IT ensures its managed support services are delivered with minimum impact on your day to day operations and will always co-ordinate activities with you before doing anything that would require downtime.
Single Point of Contact for All IT Needs
Purplepig IT can address all your IT and associated needs, saving you the hassle of dealing with 3rd parties including hardware & software, networks, cabling solutions, broadband and remote support working. Purplepig IT supply all major vendors branded equipment and leading software solutions ensuring only resilient, robust items are used in your network and offer competitive prices by purchasing through the UK leading distribution channel.
Expert Advice
Purplepig IT keep up to date with changes in technology to ensure we provide you with current advice including recommendations on both hardware and software that could provide increased efficiency, reliability, security and even save time or reduce costs.